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Questions? Call 0800 91 00 137 to find out more.
Strong points:
Your adviser and your mechanic are, in our opinion, experienced and helpful and very correct and neat.
We are happy to place the stairlift.
Experienced mechanic who does his job well and very good explanation after that time.
Good neat.
Fine.
Installer was a fine, knowledgeable man.
Nice preparation was clear explanation well.
Awesome.
Positive neat.
Good.
Very expert information
Very satisfied everything perfectly arranged our thanks for that.
Timely explanation in time. Very satisfied.
Very happy sir can now just go up.
We are well satisfied with the working method neatly and quickly worked.
Neat polite mechanic gives very good explanation.
Good friendly mechanic works very accurately. The advisor was also very clear and correct.
I was very happy with this.
Very good. All agreements have been fulfilled.
For the first time seen. Well done. Clear explanation
The placement of the stairlift has gone perfectly. Very positive and I am so happy with it. Also the lady who measured the elevator perfectly.
Clear advice and execution of the work. Remarkable that the mechanic has cleaned up everything and has time to explain
Neatly handled.
Very pleasant and knowledgeable
Pleasant experience with the mechanic who installed the elevator
Very correct staff especially the mechanic
Nice mechanics fast installation
Installation was fast and professional
Great mechanic friendly. A thick 10.
Good experience with the lift and also with the people who have measured and installed.
Glad I have the stairlift
Very correct staff. Awesome. Great class. If they have been there is no waste anywhere.
Excellent service
I am very satisfied with my stair lift and how I have been helped.
I found it very quickly and neatly and professionally installed.
Excellent The mechanic was on time and gave clear explanations.
Everything was well organized.
Fine
Nice employees - good service - fast settlement.
Expertly and quickly worked.
Maurice was very polite and personable. He certainly had a lot of experience dealing with elderly disabled people. I as a caregiver for my wife are very satisfied
We love it.
Our experience is very positive.
Good experience nice mechanic
A great experience. We work neatly and politely.
Fast delivery and placement. Well informed
Very skilled consultation and very skilled and quick assembly of the stairlift.
Ideal for me.
Good fast and geode mechanic
Fun and fun and good mechanic. Works neatly and gives good explanation.
Good info. Tel. informed about delivery. Material is perfect. Quick service. No problem experienced.
My experience with the use of the elevator is good. Unfortunately, stairs and corridor - 5 cm stairs are too small. Otherwise even more comfort but it is just.
I am satisfied with the lift has to get used to laughing at the belt but use it for the safe feeling
It is fantastic to get my old body up and down with the lift. I should have really had before.
Everything in order at the agreed time. Even after delivery and slightly adjusted. Very satisfied.
Good
Excellent
A relief can finally put my son and my daughter in bed
Worked very well and cleanly.
I am very satisfied with the 2 men. Excellent work delivered.
Excellent advice and placement. Good explanation after platasing about the operation of the stairlift.
We have elderly people living with us and they needed the lift. We got feedback online and from some other people that had bought stairlifts. It seems like Handicare's reputation and quality was better than some of the other ones out there. The rep I dealt with was excellent as far as explaining to us what it was, what we are getting and what was involved. We have a turned staircase in the house so the stairlifts are required to be ordered. He had recommended that he could put a straight line in for us while the other one was on order so we get us at least most of the stairs down. He even did that while we were waiting for the custom built ones and it took six weeks to get it. He always gets back to me and kept me posted on what was happening. He represented well and did a good job.The installer did a professional job and the installation looks fine. The stairlift looks well-built and I'll be very happy if a year from now it's still doing the same thing. In terms of the cost in relation to the quality, it is very competitive. We had it for two weeks and so far it seems to do the job. We’ve been very happy so far and I would tell a friend not to hesitate to use Handicare.
When I purchased Handicare Stairlift for my mother-in-law, I relied on the choice of the dealer. This unit had a cogwheel drive versus cable. The installers had some difficulties and had to call tech support. It took a lot longer to put in than anticipated. The unit malfunctioned and it was enough of a catastrophe that they had to replace the whole mechanism over. The quality control should have known there was something wrong with it ahead of time 'cause it wasn't that complicated to install it.The installers had to come back to replace the chair and they demonstrated it to my mother-in-law. She's taken a little bit used to it. Not because it’s hard to use, it’s just that some are reluctant to jump on it when they’ve been using the stairs all their life. The chair looks goods and works good now. So I'm happy. The unit is a straight stairlift and it sits and functions well. It may be a little slower than I would have thought it could be, but it's smooth. The Handicare Stairlift has good value.
Very good
Excellent stairlift mechanic Friendly very competent and fast. In his work precise and neat works fast and very clean. Even completely sucked. Explanation and helpful top. Keep this employee in value and in service
The elevator is expertly installed with maybe a small software error is worked on equal So all is well.
So good
The mechanic has come over well. Has worked quietly.
Experience with employees fine
Good cooperation helped with tender. Stairlift neatly laid out. Error with the chair quickly recovered.
Good preparation thereby mounting without problems. Good craftsmanship.
Customer-friendly appointments come after super fast service
I needed help getting up the stairs, and the occupational therapist that I was working with at that time recommended Handicare Stairlifts. I talked to the reps and they seemed reasonable and could meet my needs pretty quickly. The straight stairlift that I got is as compacted as I imagined it should be, and it fits fine inside of the stairwell. We had to decide whether or not to take the rails on both sides of the stairs, and we decided to take one rail out so we could put the stairlift closer to the wall. But I still want to install a rail that's more pressed to the wall behind that, so that we could still have rails on both sides. The quality of the stairlift is okay, the ride is pretty good and I feel safe enough. I'm also not falling down the stairs anymore, which is its major feature. However, I was a little concerned at first because our stairlift is quiet going down but coming up, where it's more underloaded, it hums a little more. The stairlift that we tried out in the store was a little quieter going up. I had the technicians come out to look at my stairlift, but they didn't think anything was wrong or unusual. They just put a bit more lubricant on it to make sure the noise is bearable. The model that we got has the post of the seat on one side, and it extends out over the seat. I'm a little worried that it will sag at the end of that seat, but it hasn't so far. That model was also the more inexpensive version. They didn’t have another option and I didn't want to wait, so it was the one we had to choose. The Handicare stairlift has been worth a peace of mind and I would recommend them.
Expert advice and information for use of stairlift.
Correctly friendly taking into account the situation geodic explanation neatly tidy.
When I had my father-in-law here, I was looking for a stairlift on the internet, and Handicare seemed like a very good company. I liked their price and the rating that I saw online. I had them install a curved stairlift that has an inside bin. It fits within the stairwell really good. We had a couple problems with it right at the beginning. When it's down at the bottom, it's okay because it goes past the stairwell. But when it's all the way up and you're in the stairwell, it makes it a little bit tight to try to get past it. It would stop halfway. And there was some type of wiring screwed up in it. But Handicare came out and looked at it and fixed it right away.The stairlift was expensive but the quality is great. My father-in-law had no problems going up and down with it but he said, sometimes it was a little jerky. It made his life easier because he can go up and down the stairs. He's no longer living with us, so the hurtful part is we paid a lot of money for the stairlift but then, we can't sell it. Because it's a curved, it's worthless now and we're stuck with it. But it didn’t bother me a bit except I have this big hunk of metal thing in my stairwell now. I wish they had a buyback program. Other than that, it's a good piece of machinery.
Very nice installation by mechanics.
Smooth and neat work delivered.
I've had the Handicare stairlift for two years now and it's working very well. I bought it from someone who died. I used to own a company that serviced and installed an X-ray and medical equipment all over the country. I'd like to find a stairlift company that would honor me to become a distributor for Ohio and Michigan. I've got about 13 guys that would do a wonderful job. The Handicare stairlift is very safe when I'm using it and the quality is good. I'd tell others to buy one.
My mom's all set and happy with Handicare Stairlifts. She has COPD and she can't get up and down the stairs. Somebody had a used Handicare stairlift that was available through Adaptech and that one was less expensive so we got her that for her. It's the straight option stairlift and it's perfect. The quality is very nice, it rides well and it’s not noisy.
I couldn't walk up the steps anymore. My daughter had Handicare installed for the steps, straight up. It's good quality, and regarding the noise level, I can hardly hear it. I'm safe and it's made it easier for me to go upstairs to my bedroom and my bath. It's also good that it’s got a remote and I would recommend Handicare if others needed a stairlift.
My wife keeps having trouble going up the steps so I called Walnut Medical and Handicare was what they handled. I paid $3100 and the stairlift seems to be working good. It's predominantly for my wife but if it's sitting there and I have to go up for a reason, I jump on it and go too. But if we don't want to use it, we can also walk up the steps easily because the seat, footrest and both arms go up. The staircase is straight shot here and as far as that goes, the Handicare stairlift can't be beat.
In all respects professional and pleasant.
Neat handling both surveying questions and the assembly. Perfect
Satisfied with the information and friendliness of the people who have done this.
Elevator is very easy to operate and works well
We are very satisfied with stairlift that was assembled last Friday but offers with VAT discount 21 percent year-end is unfortunate that nothing is done with it. Gerda vd Veer Beek
Very satisfied. The installation was on time and the mechanic worked neatly. The lift works perfectly and makes my life a lot easier.
Nice and good
Overall a good feeling. All appointments were met well.
Quote layout delivery and execution ok.
Ultimately well solved
after contact by phone
The stairlift is correctly installed. The mechanic was friendly and knowledgeable.
Friendly and helpful people and give good advice
Great people are doing good work. Take care of them
We received a stairlift from July 18, 2017. Remy had placed him nicely and cleaned up everything. We were also happy with the fast service.
Finally upstairs without being exhausted. My disease is COPD.
Very good experience when preparing delivery and placement and explanation.
Our experience with your company and the location of the stairlift has made us very well.
This morning the stairlift is installed. Our compliments. It has been kept tidy and quiet and that with this warmth
Neatly delivered within the agreed time.
Are very pleased with the quick assembly. Hope we can enjoy the stairlift for a long time.
We are very pleased with the stairlift and the way in which everything was assembled. At the end there was no litter left.
We only got the stairlift. But I'm happy about it. For mother it's an outcome. It's getting used to.
It took longer than agreed but without your fault. The installation was perfect with a good mechanic.
Very satisfied from 1st contact to installation. Nice people involved.
Due to my chronic illness and just 42 years old, I find it difficult to use a stairlift but I was well placed at ease that I found very nice.
I am very pleased with the fact that it is installed properly. Does not take much space. Functions perfectly. Remaining enough
Very satisfied
Polite and skilled
Excellent. Works smoothly.
My experience is good 9
I am very pleased with the stair lift, as the stairway cost me a lot of energy due to COPD and my right leg also does not want to suffer from a cerebral hemorrhage. So very happy and very satisfied.
Very accurate and friendly. All left clean and a good explanation.
We are very well pleased with a lot of reassurance
The place was clean and tidy.
Very skilled
The one who measured the stairs was working hard and correctly. Also the mechanic worked correctly and netejs. Both were neat and friendly.
A good experience.
I was very well informed and helped.
Very helpful, helpful friendship. In a word fantastic. Thank you.
Very neat and correctly executed. A good social worker who took plenty of time to explain everything well and clearly.
Everything went smoothly and correctly.
Kindly informed. Neat good mechanic factory error in rail well solved. Neat comparison price.
From start to finish, I am only pleased with the purchase delivery and placement of the stairlift.
The lift service is fine.
Sales talk positive and very respectful. Professional size. Installation was well done good explanation. Use nice to have a good lift. Nice after a bad experience with the WMO.
good.
Very pleased for both the information and the installation. Clear explanation adviser and the mechanic was a professional man. It was very nice to keep up with everything. A topman.
Positive
Everything to your satisfaction very satisfied.
Prima only the appointment was between 8 -10 and was in the planning between 2-4 without we knowing that.
Excellent fun people service.
Good information fast delivery placement
My assessment is that I am very pleased with the location and work of the stairlift.
The mechanic was a nice person on time.
Monteur is customer friendly and on time. Pre-delivery of the parts is perfect
Great solution
Friendly people who helped us neatly and knowledgeably with a nice stairlift.
The service provided by Handycare stairlifts was correct.
The Handicare Stairlift won't turn towards the top stairs and it’s wobbly. That’s dangerous especially for people that can hardly even move. It’s also expensive. Medicare and Medicaid used to pay for those chairs but some people were using them as decorations on their house, which is stupid. Because if I had a choice I wouldn't want one of those in my house. But they have good lawyers working for them to make excuses to get the prices high. And when you get older and you end up getting in this kind of condition that I'm in, you can't afford to be spending money. Plus, I'm retired and I'm trying to raise my grandchildren at the same time. Insurance should pay for it because you would not like to be crippled. You want to stay healthy and good.
I didn't like the Handicare salesman who came here. He was talking one thing and then the day he came to measure he's like, "Oh no, you need a hinge at the bottom of the stairs." But it's $200 more, so I felt a little taken aback. That should have been talked about and mentioned. As it was when we worked it out where I didn't need one. But I like the installation guys. They were really good. And the stairlift is serving its purpose so we're very happy with it.
Handicare was recommended to us by people who had done it. The representative who helped with our purchase was very informative and covered all of the questions that we had about it. He also did the installation and he did fine, only took about two hours. Overall, Handicare has good people, good price, and it's a good equipment.
I am very pleased with the mechanic was neat on time and very friendly
When I went to the lift for the first time my daughter was standing down I called all the way down to above, deliciously. Can not do without. Much earlier measured.
My independence is increased. Can now help the second floor with hobby room and bedroom
Quick appointment for delivery and delivery.
Well especially when we unexpectedly needed immediate help. Stood still halfway loose plug near the engine
The contact went fast and effective. Delivery and installation also went well.
Good full information from seller and posted within 6 business days
Dear Sir, Thank you for your response. Unfortunately, the phone contact has not expired, my apologies. I will contact you to discuss this. Yours sincerely, Eline - Handicare Trapliften
I am very content.
Very good sales and installation experience.
Very well delivered.
The stairlift is fine for us. He brings us up and takes us down. A little patience to send him up or down as the partner makes use of it too.
Very good experience. Perhaps a slight movement especially for the impatient person. Handsome that this system can be placed in such a narrow staircase while maintaining the steering wheel.
I already had a lift from you. But they did not fit into the new house. That's why I bought you another lift.
I am very pleased how he works. Unfortunately, my husband has not been able to use it because he died.
Made very neat and works perfectly.
Nice information and use well explained.
Good experience Fast delivery and placement.
I was researching stairlifts for my wife and when I was reading the history of Handicare, they seemed to be a company with a good background and it gave me the trust in calling them up. There were two people I dealt with. Edward was the person who installed the stairlift. A second person came towards the end to give him a final assist. Both were very knowledgeable and helpful. It was a positive experience. My wife goes well with the stairlift and I’m amazed that I can get up and down the stairs without any trouble. The results that were achieved were beyond our expectations.
Nice company in our eyes, fine work delivered Super.
We are satisfied with the stairlift provided by handicraftsmen.
Appointments are performed correctly and promptly
I found the Handicare who was very nice and correct. He provided good clear information. The stairlift has been purchased for my mother in law. She is 90 years old. It took a while before she was used to it but fortunately she is used to it now and now she is very happy.
We are very satisfied.
The staircase lift meets all my requirements pleasant handling. The only eligibility can be found under yes
Good fast delivery
I bought 2 stairlifts 5 and 6 years ago and I am very pleased with that.
My experience with your stairlift is fine.
Elevator is in common area and is used by 3 people. It covers 3 floors. Everyone is satisfied.
Primarily arranged and fast.
So far good.
We are very pleased with the sale and further processing such as installation and maintenance.
Above expectations. Had to buy it earlier.
From the beginning of April 2016 to the present we are very pleased with the operation of the stairlift.
My husband where the elevator was installed was deceased. He had a lot of fun on the elevator.
The stairlift to the wing has 2 turns. After consultation with the advisor, the lift was straight and remained 1 turn. We are very happy about this consideration and advice.
Traplift enjoyed excellent
It was all very well both removing the old lift and placing the new lift. Also the service at 1 problem was fine and fast.
Purchase and installation within 1 week fine.
I received a very positive welcome to Handicare in all respects
I am very pleased with my stairlift.
Very nice people
Lift is tightly metered and afterwards it has been neatly done.
In a word Great
I am very satisfied.
Excellent service so far fast delivery.
Everything went very fast. In the afternoon in the showroom - 6 hours to meet someone. Within a week the elevator was there.
Excellent would not want to miss it anymore.
Friendly fitters
Consists very well. Unfortunately, my husband has been able to use it shortly.
Neat and fast.
Both the seller and the installer in our opinion did what they had to do to fulfill our wishes.
It's a good steering lift. Neatly installed without problems
We have a lot of fun we can not do without considering the age we have indispensable.
Great staffs fast and most beautiful Christmas present for my wife.
I ordered in November and it was install January 3, 2017. I had problems with the delivery day but they managed to have it delivered in time. Great customer service and a great job done by the Orlando office. This was installed for my mother-in-law who happens to be 95 years old and I live on the second floor. It was a blessing for her to be able to come up and down with ease. It was the best three months she had living in Florida for the winter season. I'm hoping she makes it again next year and next year and next year. If not then it was worth every penny to see the joy in her face. Again Handicare great job on your services and your effort in coming through to get this installed in a timely manner.
Stair lift is good.
Excellent alone, paint goes off and that's a shame.
It works well.
My experiences with the lifts are good.
We are well pleased.
We are very pleased with our Handicare steplift. Good quality and service. Traplift is new so it is still in service.
So far, have always been on standby.
Lift works fine with very limited use.
The treatment was very good.
The lift takes up more space than we hoped for.
My 2 previous stairlifts were also placed by Freelift. I have chosen Handicare because my experiences are good.
He is doing well.
Good experience
It's going well with the elevator.
Ideal can go up without thinking too often because I need all day yet
Very satisfied. The mechanic worked neatly and quickly and left no rubbish.
We are well treated and informed by the consultant.
A great experience. All appointments were met. Very clear explanation. A friendly advocate and expert engineer.
Excellent stairlift that I have a lot of fun on. Come well equipped above.
It's fine. So far reliable.
We have good experience with Handycare. Experienced fast friendly and good value
Good chair beeps a bit when draining. Operation of the elevator further no problem.
Kindly punctual.
I do not use him intensive as long as possible on his own, but if I have to bring things up I use him. That's so 4 or 5 times a week. And then I'm very happy with my lift.
A very attentive staff. Nothing was too much.
Instantly good and friendly install well. Use 3 weeks went perfectly after clear explanation. After use, the rail of the rail was sympathetically removed from the rail and stored without batteries.
Very expert explanation and assembly. The use of the stairlift is fine and easy to operate.
After the first trouble, it all went well.
We have been well helped
First of all, the explanation and contemplation of Handicare's man was very clear. The various options that could be chosen were good and highly appreciated the advice. The fast delivery time due to the current care situation was excellent.
Primary treatment. Neatly polite quickly, knowledgable everything. An example of practice reported at night at 21:00. Within a short while, a mechanic called back wanted to come from Venlo. We then suggested the other morning to come because the defective elevator was still below. S morning at 8.00 am The first yearly service was also reported and performed by you in good time during the year. Class
Excellently informed by the advisor Mr van Santvoort. Installation of the stairlift by the mechanic very well. Maintenance fitter okido.
So far, we're still satisfied We are still pretty well, so we do not use the lift yet every day
He likes sir and Ms. very well would not want anymore now.
Very quick action after my application within 4 weeks my wife could use. Aug 2016 has died and since then the seat has been disassembled in the event that
Acquisition for wife. Self-COPD patient and make instant use of the stairlift.
Nice user-friendly staircase
For my mother we have arranged a stairlift. Handicare was the only company that had the opportunity to rent. Buying was not an option because they were on the waiting list for a home away from home. The interview was clear and complete. We also found the rent amount appropriate. Too bad that there was a minimum annual contract, but that was also very understandable. Installation was tidy and explanation very thorough. Nice company
After asking for a visit in Heerhugowaard and decided quickly, Handicare photographed everything photographed and placed the order on the day before the placement came in and placed in 1 day Just before Christmas 2016 this was a wonderful gift for my wife.
We experienced it as great.
Great to be able to sleep on the bed without effort.
Can not be better.
Very skilled. Solid material. Clear instructions.
Friendly mechanic good serviec good stair lift.
My experience is good. You will be customer-friendly and well-helped.
No complaints the lift is fine
Everything was well fitted and had immediate help in case of malfunction.
Well informed Expertly posted
Quick and helpful
Quick installation according to appointments and quotation.
I think the elevator works very well without hapering. Easy operation.
Lots of convenience. Indispensable.
Positive good service
Easy operation and reliable operation
Correct and customizable installation. Friendly and professional staff.
A great improvement to come over
Everything is fine and paying in terms of time is a very good thing, so people can easily buy a stairlift.
Great social meeting with representatives as with engineers
Service advice and experience was a pleasure both with advisor and with the engineers.
We are very pleased also the service is good.
I just had gone through two back surgeries so I was struggling to get up the steps but thanks to Handicare, I'm getting up and down the stairs now. I found the company through the ConsumerAffairs' site and their free-form stairlift conformed to our stairwell much better. During purchase, a young man designed a program which was very good. They have a computer-aided design system that let us put down little markers and they can calculate the chair lift/chair slope for the rail all the way up. I could see a computer-generated illustration of what it looks like in our stairwell or how much of the stairwell it takes up. Also, the product's made separately in Holland, assembled and tested, before it comes here to be put in.One guy started installation then another joined him later on. I let them have their space because they had a lot of parts to put together and they did it well within the time that they said they would when it got here. And it works. The chair is self-centering even if we have vicious slope changes. We have a two-run staircase with a one-step well halfway up. So, the chair has to go up, level out, change, and then guide itself into a climb to get up. It pulls down around the bottom of the stairwell all the way into a parking place. It’s perfect and our landing is big enough that it’s far enough away from the stairwell that I don’t lose any traffic to it. And it folds out of the way, too. So far, I would recommend Handicare. Their system, though a bit more expensive than the others, fits our needs better.
I had a broken ankle and needed a stairlift to get up my stairs. My sister and I looked online and Handicare had the best rating. It was all right with them. However, I had a little problem in the beginning because they lost my check. I had to put a stop on it and get another check. I had to wait for them to pay me for the stopped check, which they said they would, but it took quite a while that I didn't get it and I had to keep calling them. But other than that, the salesman was great and the chair's working good thus far.
Handicare was willing to come out to the house right away and give an estimate. Interactions with their sales reps were good, as well. They were fast and knew everything about their product. The installer was also great and knowledgeable. I really like the stairlift. It’s like having an elevator to get to the second floor.
I did a lot of research after I had already committed to another company. I’ve read some of the comments about their chairlift and they were negative. So I looked up the number one stairlift in Florida and the one for Handicare came up. It was good that I did that because I know I’m happier with the stairlift that I bought from Handicare than I would have been with the other one. Handicare has a lifetime motor guarantee and their extended warranty also was beneficial.The representative was great, courteous, professional and knowledgeable about the product. The explanation of the product and the warranties and the features sold me. The installation of the product was really quick and the installer did a very professional job too. He had given me a step-by-step on how they did it because my husband was very concerned. We just put new carpet in, and the installer was explaining exactly where he would put it and how it’d look against the wall and some extra safety tips.I feel very secure on the stairlift and it’s comfortable. I can now get upstairs and be with my family. I’m very satisfied with Handicare. I would definitely recommend it to anybody who had any stairs. As a matter of fact, my husband is thinking of putting one outside for me ‘cause I haven’t been able to go back down off our deck for the last four years.
I like the price of Handicare compared to another provider so I purchased from them. Their sales rep was very nice, informative, and helpful. He took his time to explain and went all out his way, so we really appreciated that and he was more impressive than the rep from another provider. That same guy took care of the installation. He showed us how to use the stairlift, made sure that we use a safety belt. He also showed us the paperwork in case we wanted a tax return. We felt like he had our best interest in mind and we were grateful for his service. If ever we wanted to take the stairlift out or move it or give it back, they can help us do all of them. I love it. I could just sit in the chair and press the button to go up, and I don’t have to worry about taking up the flight. Overall, they were very good. When we asked for assistance, they came and did the job right away.
Our experience with Handicare Stairlifts has been very good and very efficient. It was the most accessible from where we live at the time that we got it and the rep who assisted us with our purchase was fabulous. He was very personable and very knowledgeable, and answered all our questions. He did not try to push for us to get it. He just explained the different options and was very helpful. He was very clear about the warranties as well. He also told us that we can remove it if we ever sell the house and take it with us which was a revelation that I hadn't even thought about.When the chair tilted when my husband tried to get out of it a couple of days ago, Handicare sent someone out this morning and he knew exactly what the problem was. It had something to do with a bolt and he fixed it immediately. He came early and was efficient. Handicare has made my husband's life a lot more enjoyable. The stairlift is convenient for him. It gets him up to our second floor without him struggling up the stairs, which was becoming harder and harder for him.
I did a search for stair lifts and I like Handicare Stairlifts' price and the lack of negative comments and rip-off so we went with them. We had several companies who gave us a call and tried the hard sell on us even though we told them we weren't interested. We compared what was offered by different companies and Handicare was by far, the most reasonable, not only on price but also in their presentation of the material. Also, our interaction with their reps has been a very good experience.Their installation team was fine. However, there’s a two or three inch gap between the lift installed and the wall going up the stairs. My wife thought that it should have been a bit closer but I don't blame them because they asked me whether that was okay for me when putting it in and I said it's okay. But she would have liked it to have been a few inches closer to give us more room on the stairs. Nevertheless, it looks good and it operates very well. I've used it quite often since it was installed and it's a good system. Overall, it was a very pleasant experience and I appreciated their professionalism.
fine. Quick correct service
Just worked everything cleaned up
Very good experience fast delivery
If you're bad, it's a big outcome that I see now with my husband
After a minor failure after a call, the same afternoon, everything works properly and I am extremely pleased with my stairlift. Unfortunately, the mechanic who initially created him did damage the stairs.
Nice
My experience with Handicare is very good, a company that listens to the customer.
It's very tight, but I'm fine, I'm coming up and down
It was fast and top arranged. The mechanic supplies timber
The company is extremely friendly and is thinking of the possibilities.
My grandmother is very happy with her lift, which was placed by a friendly and knowledgeable mechanic.
When we called Handicare, their people came the next day to talk and it didn’t take long at all. Their installers were very quick and they cleaned up after themselves. They talked to my son about how to operate it. The sales rep also came back and worked with me afterwards because I felt panicky when I was on the stairlift. He was a great help to me. I feel much safer and I’m no longer panicky on it. I was having difficulty on the steps, but now the stairlift helps me stay in my own home.
I liked the people that I was dealing with at Handicare. Everybody was so helpful. The men that put the stairlift in were nice and there wasn’t a thing laying around anywhere. The stairlift ride is very smooth and my husband loves it. We’re very pleased with it and would recommend it to any of my friends.
Handicare's product and service were great. The only negative thing is that they try and sell you on service for the chair as soon as you get it. If it costs $3,000, I sure as hell don't think I should be having service for my chair for a year. But in the line of chairs, it was a reasonable price comparatively. The people were also very nice and came quickly. Same person that I talked to was the same person that put it in and there's not a lot of mess to make.It has also helped us quite a bit and we love it. It's worth every penny and I'm surprised at how safe it is for an older person. However, the seat belt is small and not easy to use for older people that don't have good dexterity in their fingers. There should be some kind of latch for people with arthritis because my mother cannot do it and I don't let her use it without me there. We practiced and we tried but we could not get it to go. So it's nice looking and it works if you have the dexterity to push the button but maybe they could tweak that.
After six months of use in our rowing association KR ZV Het Spaarne, we are not entirely satisfied with the way the stairlift is mounted. With a slight adjustment, the lift would be safer user-friendly and easier to charge.
Care has been taken.
Fully meet expectations, avoiding sore tramps. Easy operation.
I love it
I'm very happy with the stairlift. But my neighbors complain about noise. Is there anything else to do? I find it annoying and I'm glad to use him.
Well done what we expected.
The chair does not go up anymore, no problems
Correctly fast and enjoyable.
I did not experience Handicare myself because I was in the hospital. On behalf of my wife, there worked well and neatly.
Overall good
Fine. Works to full satisfaction.
In a word a neat neat, human-friendly company. In advance, good consultation and telephone contact. The mechanic also explains exactly what he was going to do and also explaining the elevator.
Delivered smoothly
Our experience with Handicare has gone well and well
Quick installation
Very well and quickly installed
We are too happy about the stairlift
Good excellent Intake talk with appointments and the speed of placement Good excellent delivery and placement Bad experience with Meyra's first carpenter who had to adjust the meter cabinet share new hinges Well, Meyra's second carpenter correctly corrected the eea after complaining.
Quick response and appointment.
Very well
Handicare Stairlifts offers my wife the assistance that she needs to go up and down the stairs so it's a big help. It took about four weeks before it was delivered. We had to call and ask Handicare about the delivery but they didn't have an answer from the factory as to when it will be shipped. Then when they got it, they had to fix it because it was making noise. Aside from that, there's a couple of things with it that we're not satisfied with. It takes 30 seconds for it to start before it engages which gets my wife confused. Then when she gets up on the top of the stairs, she has to turn the machine to get off which gives her a big problem to get on with her feet. It's something simple to operate and it goes up and down but it could have more conveniences that could make using it easier.
I was sold on the idea that it’s better to work with someone that works directly with the company, like a manufacturing rep, as opposed to a third-party like a medical distributor. It made a lot of sense to deal with someone like that. I found out that Handicare does that kind of selling so I called their people out, and I found the person that I talked to to be knowledgeable of the product and the competitor’s products. And their installation guy was very sharp technically, quite knowledgeable and a good guy even though it was the first time he’s done an installation on this particular product with this technology. He had a headphone and a microphone and he was on the line with the headquarters or the central people in installation. He took his time, made sure everything was right, double tested everything, and did an excellent job.After that, the follow up has been very good. One of the things I like with this stairlift is that I can stop at any place and it’ll charge no matter where I stop. That way, I don’t have to keep it necessarily at the bottom where it may get in somebody’s way or at the top. I can do it at the right spot in the stairwell where people won’t work around it. I only had one small problem: the seat had a very fine cut in it. I just wanted to let somebody know about that and they were very responsive and I think they’ll continue to be responsive. If they give that kind of attention to a minor problem then with the major stuff, it’ll be better.So it was a very intellectual experience dealing with everybody. They seemed to know what they were doing. I felt they knew what features I should have and which ones I shouldn’t have and didn’t try to sell everything. And as it turned out, I injured my leg (separate from my Parkinson’s) and I needed the chair much earlier, and it was a good thing it was in and a good thing it operated reliably.
A doctor brought up Handicare Stairlifts and we got interested. We installed it but my wife can't use it. She's only got about 3 months to live, she can’t walk and in bed now. So we're gonna have the stairlift removed. At first, we had problems installing it because all the parts weren't there. It wasn't the right part so they had to put a delay on that and order another part. It took about a week before they could get back out. Then after the guy got the part and was setting it up, he broke something which caused delay again to get another part. We're disappointed and not too happy. But, the installation team was very good except for new guy who broke a part. The foreman apologized up and down for the it and said he'd give us a discount on the purchase price because of all the wait.
I went to Walnut Medical and heard about Handicare. I purchased one and the reps who assisted me were marvelous. Their installers were also very well organized. They brought all their supplies in boxes and they asked me if they were in the way. I had no complaints whatsoever. They were fantastic and Handicare is really a big help. Everything, so far, is working fine.
It was a nice experience with Handicare. I like the ride up and down with the chairlift. The salesman was very friendly. He explained everything and how they worked. Then the gentleman that put it in was very cooperative. He did a nice job and left everything very clean and neat. Too bad that he had to work all day, but I suppose planning is their office. The only thing was that the salesman promised me a safety belt that was included but wasn’t in the package. I called him once and reminded him that I might need that safety belt, but I haven’t heard anything else. I’m still waiting and I don’t know whether I’ll get them or not.
My son installed the stairlift and it came missing a part, so he couldn’t put it in the day that he started to put it in. Then a manager came to install because all of his team was in a meeting in Pennsylvania. He was very clean and nice. I only have a stairlift because my children didn’t want me to climb stairs since I have a broken hip. I also have had a stroke and when I get to the top and I have to turn the chair, it's very hard to do.The stairlift is fine except that they have to get me out of the bedroom. If I have to call an emergency vehicle, they couldn’t get up the stairs. The stairlift gets me up the stairs but it does not leave enough room for my aide to walk up. I have to send them up ahead of me because the chair takes up most of the stairwell -- which I didn’t know when they started to put it in. And if we’re putting it in an average stairwell, then we have to know that if somebody has to be taken out of their room, the firemen will have to carry them down.
good
I went and inquired about Handicare Stairlift and had a great experience with the rep who assisted me with my purchase. The installation team came and installed the system and it was wonderful. They cleaned up after themselves and explained everything. I got the stairlift for my mom so she'd be able to go up or down the stairs without a worry and she has been enjoying it and there haven't been any problems.
I like that with Handicare I don’t have to walk up the stairs. The rep who assisted me seemed professional and very punctual. Their installers were pleasant and were only here a couple of hours. It was a simple and very effective installation which met my needs in a timely fashion. With some of the things that I've done, I contact the contractor and that’s two or three months before they can come give me an estimate. But with Handicare, I called them on a Thursday, we had an appointment on Monday, and then it was installed the following Thursday.
Entirely to our liking
Nice contact with salesman. I do not need to wait for the other 2 person In between good contact with commercial colleague daniel george No long waiting times on contact Unfortunately, the mechanic was quite chaggered that day
Handicare Stairlifts sounded like a good outfit and the installer was a local person. They gave a good service and I could get anything I needed from him. Their rep and installers were great. I like the stairlift because my wife uses it. She’s the one that has the problem. She gets on it to get her down the stairs and we put her in the car. When we get back, she gets right back on it and rides back upstairs. It’s a good product.
My knees were hurting every step going down my stairs and back up, so I really needed a stairlift. When the gentleman from Handicare came, he was very thorough in the measurements and really seemed to care. Everything went well during the installation. I really enjoy the stairlift. Just like today, I came home from shopping and I could get on my stairlift and pack my packages around me and bring them upstairs. Before, it was really hard (the more weight you put on your knees, the more it hurts). I'm thoroughly pleased with Handicare.
I went to a Medicare or Medicaid shop for my oxygen and happened to see a Handicare Stairlift there. My husband purchased it. During the installation, their team was very good. I use it and it works fine.
We are very pleased with Handicare's stairlift ..... about the placement and handling. Only my wife with height fear is getting used to it, but it goes on every step better every time. Well, a question mark is that the chair seems to be playful because it's about 2 cm wide, so it has already been a service engineer who judged that to be ....... but I doubt that That should be the case. If it can be settled, I would like to appreciate a second check. Kind regards Fam. G.Janssen
I only have good experiences with Handicare
Really the information about the elevator had been much better.
The stairlift is fine for me. Make a lot of use. Silently and beyond my hopes without any disturbances
They were very pleased with the arrangements. Friendly people. Overall satisfied
Delivered quickly and professionally and expertly with us.
Representative. Price negotiation is always annoying. So I finally find that I have paid too much. After signing up, the contract for maintenance lasts more than 800 euros. At one time to pay. Well very much. I experienced that very unpleasant. The elevator is working well but how I have to handle the maintenance now. Pay per year. Very precious ..
positive
Clearly this is the case
Reasonable to good. Seller too aggressive. Installation and repair after failure.
Of course I'm very happy with my stairlift without I could not get up but the car was too big for the mechanic. He worked very well but did not have time to provide a quiet instruction, so I needed your service on weekends and the chair was too tight with 2 hands, I had to get him up. Your seller also made us too impressed. The 2 service engineers, on the other hand, who have been here made a nice impression.
For the route of fine installation, the easy visit to showroom was only a drawback that the length of my wife's height was small and the chair was too high and the footboard was too low but, according to the mechanic, nothing was done
Until today, the lift is good. Of course, we can not compare with other brands. In fact, we do not have any comments, we only wonder if and when the rails are lubricated.
Customer friendliness was great on all fronts. The chair is excellent
Good experience. Quick quotation and after installation.
Quick service alone, I missed documentation for dealing with malfunction that could have happened if I could see what was wrong with my lift because my help accidentally pushed the stop button.
My experience is very good
Goodf
The stairlift complies with all my wishes and he was also posted quickly I'm fine satisfied. You get 5 stars or a big 10 Best regards Erna de Lange.
As a client, clear the assignment and then you can expect a good response. It's a pity that the executive engineer asks the client when the parts come.
Quickly and pleasantly handled
The quick response and appointments that are met perfectly.
Satisfied with the prompt delivery and fine execution of the work
Perfect treatment and taking into account our wishes. Also the cheapest provider
Well-helped and promptly placed
Glad we bought a stairlift. More freedom of action for my wife. .
Very handy. I'm very happy with that
Very correct and everything by appointment. A very good stair lift along the spindle side of the staircase, leaving the narrow staircase still well walkable.
We use the stairlift daily. It seems that the noise increases.
So far, very satisfied with the use of the stairlift also about the installer
Prima stair lift only disappointed in something promised in 2015. nl share. From computer tablet when signing another user for a stairlift. What I've taken care of. But when I took care of it, it did not work. I am still very disappointed with this and look forward to further reports of people who are also interested in a stairlift.
The stairlift is expertly installed. As soon as there is something to change or something is not functional, after a call, the same or the next day, the mechanic will be on the doorstep.
Good information by representative but 2 mistakes He should have seen that the chair is actually not suitable for my wife 150 cm. He said that in the Lithium Ion battery was installed, there were 2 lead-in batteries.
Primarily arranged Clear and customer friendly. The external employee who installed the electricity after placing the stairlift was unfortunately terrible. He arrived well too late has been very busy and has scratched the belt.
Our experience was positive and a very quick lift was placed at the first trouble
Everything delivered neatly.
My experience could not be better. He works fine. Be happy with it every day. Appearance and construction and features and security are fine. Could not have been better.
Handicare does what they say. Fast and for a reasonable price
I needed a stairlift and found Handicare online. I visited them, and the owner was really nice and answered all my questions. The purchase was a pretty quick transaction. The Handicare stairlift works great, no problems with it. I feel confident that Handicare would be there if anything goes wrong. Also, I like that it's a local company. Overall, Handicare Stairlifts met my needs very well.
My previous stairlift died so I replaced it with a Handicare Stairlift. This new one is working beautifully and its installation was pretty simple. The team that did it was courteous and cleaned after themselves. A guy from Handicare has repaired stairlifts at my house as well as my mother's, and he was excellent. Actually, we're in line to get one exactly like my mother's and overall, our experience with Handicare Stairlifts has been very satisfying.
I purchased a Handicare stairlift about 18 years ago for my mother. I have one now and I’m enjoying it very much. It’s a wonderful thing because it makes it easier for me to get from one level of my house to the next. Plus, it gets what I need like my groceries up to my second level. Not to mention, the Handicare representative was helpful. He came out because my stairlift was broken and he secured me a new one. He knew what I needed and installed it in a timely manner.
We had nothing but good experience with Handicare's reps and installers. And we're very pleased with everything associated with the stair lift. The up and down feature worked well for my husband.
A friend gave us a flier for Handicare Stairlifts. When we made our purchase from them, we had an excellent interaction with their rep who assisted us - very kind and easy to deal with. Also, their installers did a very good job. Our favorite part about our purchase is that the chairs turn so they can be safe on the landing and the chair can be changed in height so that my mother-in-law can slide right off easily. However, there is a negative feature that I don't like about it. The low-chain that the chair climbs on is open and it gets greasy. My mother-in-law got grease on her clothes and on the carpet. The stairlift has to be greased every so often too so that will never be gone. If Handicare had a casing, she wouldn't catch grease. But that aside, everything else has been fine.
I went to HomeAdvisor and picked three stairlift companies. They all came out and Handicare was the one with the best price and best guarantee. The man also said he would back me up with service, which he did. I had a problem with the stairlift hitting the top crown of the stair. The rug was causing it to stop and it wasn’t going all the way up. The man came out and put washers under it. He said he doesn't know why Handicare doesn’t make a blueprint of the foot and make a flat plate to go underneath the foot to raise it up instead of putting little round washers. Also, the remote control buttons for going up and down the stairs are four inches large. It could be upgraded to make them smaller. Nevertheless, the stairlift is wonderful.
Handicare gave me better options than the other providers and what they suggested worked out for me. However, we had problems when the stairlift went down one time and we couldn't get it to work. They had to order a part and then the people who supply it didn't want to and it was still in warranty. It went on and on for over a month. It was very stressful. Luckily I still can walk the stairs but it's very difficult for me, and that's why I got it. But other than that, everything's been fine. A guy interacted with me and eventually got it fixed.
Handicare Stairlift helped us out with our mother in getting her up in her bedroom. She can walk but she can't go up and down the stairs. Also, their rep who assisted us with our purchase has done good as well as the installers. We just had it in three weeks till she passed away so I had called to see if they would take it back but they wouldn’t so it’s still here on the stairs.
It has been a great experience with Handicare Stairlifts, I had no problems. I've had a positive interaction with the rep who assisted me with purchase and with the installation team.
Our experience is good and Handicare is very helpful. My husband and I sometimes get tired particularly at the end of the day and that's where the Handicare chair comes in. It helps us in going up and down the stairs. It also helps us take our laundry up. We would recommend it to any person who easily gets very tired in going up and down the steps. We highly recommend it. A friend in her 80s got hers through Medicare.
I love our Handicare steps. My husband tells me he can't go up and down without them. Also, their sales reps couldn't have been better and so are the installation guys. They were extremely nice. Everything worked out perfectly as I expected and more for it to be.
I'm very happy with my lift chair. It takes me up and down the steps. Handicare's rep that assisted me with my purchase was very helpful and the installers were very courteous. I'd recommend them to anybody.
The Handicare stairlift is a great piece of equipment for my father. It has helped him a lot. The representative who helped me with the purchase was great. He's a good installer too.
We had a good interactions with the representative who helped us with our purchase of the Handicare Stairlift. The installation team were also courteous. The Handicare Stairlift is very necessary and it works.
We love our Handicare. My husband was in a lot of pain and had back surgery. Our bedrooms are upstairs so he uses it everyday. I like that it is enclosed. We had one before when my mother lived with us, and it is open. The grandkids would drop things and it'd get caught up in the exposed cable down underneath the chair and create problems.
Handicare Stairlift is absolutely wonderful. I have a need and it fills that need.
My Handicare stairlift gets me to where I want to go. The team at Handicare was very nice and I’d recommend them.
Handicare has been a lifesaver for me. The representatives who assisted us with our purchase were very courteous. They answered all of our questions and we had no problems at all. When the installation team came, my husband was there and he says they did a great job. Getting up the steps is what I like best about the Handicare stairlift.
Handicare has been a lifesaver for my husband. My dentist's brother-in-law, Steve, is a Handicare rep. He told me about it and also did the installation. He was terrific and very nice. I was very impressed at how he made sure it worked good and had me test it. I like that we don't have to walk the steps. I couldn't have asked for a better experience.
I learned about Handicare Stairlift through my niece, who’s a nurse. I got it for my mother-in-law when she was alive and she enjoyed it. Now I’m using it. My legs got a little stiff because I stopped walking a lot after my dog passed away. There are a lot of things I can use the stairlift for. When I overload my clothes basket, I put it on the chair and send it up with the remote control, then I walk up and take it off the chair because it’s too bulky going up the steps. I might get another for the middle floor. The representative who assisted me with my purchase was very good to me, did very well and gave me a fair price for two of the Handicare. The installation team did a wonderful job.
One of the main factors we chose Handicare as our stairlift provider is because it’s one of the slimmer line ones, unlike others that stick off the wall. We’re actually using it for a kid, and our stairwell is narrow, so we didn’t want a big, bulky one that took up a lot of room. The person who assisted me with the purchase was like a middleman. We went through a company to get it. And the company we went through was pretty good. However, my son was also on a program and so we were trying to get it funded through his program. That’s only because Handicare’s stairlift isn’t the common one that is funded through the program. But we partially paid for a chunk out of pocket, and I’m sure it’s because with some people they need to get 100% covered. But they hadn’t, perhaps, dealt tons with this specific stairlift. They were very pleasant to deal with, but we had lots of road bumps when it came to getting in the actual stairlift to us.The company which served as the middleman, was nice to deal with. But there were lots of exchanges that went on between the local companies here and Handicare, and it had to be a special order. Perhaps it was because of the additional length or the glide factor. And I’m guessing something happened in the communications between the local company and Handicare, as it didn’t arrive when it was supposed to. It took months, more than it was supposed to, and we had to cancel a trip because of that. And when it did arrive, we were down to some very tight timing. It arrived somewhere on the east coast, then they said they were sending it, but it hadn’t gotten sent. It was a huge mess. When it finally arrived, they installed it, but there was some board that had gotten blown out and none of the local vendors had it.Those were huge issues, physically getting the stairlift to our house, and then getting it all up and working because there were some parts that didn’t work. That was a huge headache. On the other hand, it’s a fabulous stairlift. I love it. An area for improvement is the “eye” in the remote which could be made stronger, mainly for our kid who can’t operate it. But apart from that, I’m so ecstatic with our choice. The glide feature is totally worth it. Lots of caution on the delivery aspect, but with the product itself, I would fully recommend it.
Handicare Stairlift is a good transporter. We haul stuff up and down the stairs that we used to have to carry. One representative told my wife that it could hold a certain number of pounds and she could get on there with a sack of potatoes. That's not good because a sack of potatoes only weighs 10 lbs. But the man from the company where we got the stairlift from had a very good level of knowledge and was pleasant and courteous. We chose Handicare over a different stairlift provider because of its cost.
With Handicare Stairlift, I don't have to walk up the steps. Their staff are honest, delightful and not pushy. I'm very satisfied with them and even my 11-year-old granddaughter wants one. Everybody should get one ten years before they need it.
I stopped by Office Interiors for seniors and found out about Handicare. I called them and I liked it. The people in their office and the people who installed it were wonderful! My husband had an amputation, and he can get on the stairlift easily and operate it himself. It works beautifully and perfectly, so we love it. We’re even thinking about getting an additional part to it to make it go down the basement for my husband.
In 2013, my wife had a heart attack. She was intubated and then got trach. She also got pneumonia and lost her kidneys, so we needed a stairlift for her. The reps from Handicare who assisted us were good and very courteous. They measured and sent it to be built in England and came back when the device got here and installed it. Our stairlift is special-made because it's not a straight going up. It's a lifesaver. If I have a problem, as soon as I call them they're here.
We've had a fine experience with Handicare Stairlift. We use it occasionally and we're happy with it.
The representative was very knowledgeable of questions I was asking and made a good impression. She came out and looked at what I was trying to do. I chose Handicare because of the availability of repair service if I need it. Everything with the installation team was topnotch. I had a good experience with Handicare from start to finish. I would recommend them.
The Handicare sales rep was just learning but was very good. The installation team was also good. I love my stairlift and I've already recommended Handicare to a few people.
I've been very happy with the experience. Handicare works great and it's very attractive. We have a circular staircase, and at the foot of the staircase I have a space, a well. I would have liked it if it could have gone back into the well, it would just been more out of the way. But other than that, it’s been great.
Handicare Stairlifts has been very helpful and definitely done the job. I'd recommend it to a friend.
We purchased a Handicap Stairlift for my daughter-in-law and all of the representatives who assisted us in our purchase were very professional, equipped and easy to deal with. The guy who sold it to us also installed it.
I was looking on the internet for a local stairlift dealer and saw Handicare in Red Bank. I contacted them and they were very helpful. I chose them because of their proximity as I preferred a local person than somebody coming up from Atlanta. I really liked them so I stuck with them. Their representative was very reassuring and kind. The installation team was very helpful and explained the aspects of the system to me. My husband used the stairlift a lot, and it was extremely useful for a couple of months. I'm 79 years old and I might need it some time so we're hanging on to it. It was quite satisfactory, and I was very pleased with it.
My Handicare Stairlift had to be specially built for my stairs, so it was a special order. The guys who came to do the installation were very polite and I didn't have any problems with them. They moved efficiently and did it in a matter of time. The stairlift works and I'm glad to have it. I'm 96 years old and I need it - it takes me up and down the stairs. I'm overall satisfied.
Overall, I had a very gratifying experience with Handicare. The man who assisted me was in business for himself. He's the salesman and he also did the installation. He explained everything to me and he did a good job. I'm satisfied with it.
I feel that the Handicare stairlift isn’t really built for the average frame. The seat is not deep enough and you have to over bend the legs. The chair seems to be built for a child in terms of the distance from the back of the hip to the bend of the knee. It’s amazing that it’s not any deeper than it is, and the leg from knee to foot is so small.
I like the Handicare stairlift and I’ve enjoyed it very much. I have a split-level house. So I have one going down the stairs into the lower level and then another one in the living level, going up and down. I’ve been very pleased and definitely would recommend Handicare.
I've enjoyed Handicare Stairlift very much. I have a split-level house and I have two - one going down the stairs into the lower level and another one in the living level, going up and down. I've been very pleased. The representative who assisted with my purchase was very pleasant. The installation team was courteous and cleaned up after themselves. I like that I can get in and ride up and down the steps.
The Handicare Stairlift has been a real lifesaver for us. My husband is not able to walk on his own and there is no way in or out of our house without stairs. So the stairlift was a necessity and it's been really good for us. The gentleman who did the installation was great too. It was a one-day process and we've been very pleased with it.
I can't walk and I have rheumatoid arthritis so I had therapists sent over to my house. One of the nurses recommended Handicare Stairlift and my husband wanted to get it right away because he can't walk. We both need it because neither of us could get up and down the steps. The company rep was a really nice guy. I asked him some questions and he knew everything. He did the installation and it took him an hour to do it. I haven't been down the steps in three years but I can now go downstairs with the stairlift. Overall, it's handy and I'm glad my husband talked me into getting it. I've even recommended it to other people.
My Handicare chairlift is dead as a door nail right now. When I had to work with painting the house, they didn't move it all the way to the end so, it's probably de-charged and I need to get someone to give it a jump start. But when it's working, it's great. My contractor who is very trustworthy told me about it and put me in touch with the company. They came and it sounded good to me so we went with it. Their representatives were very professional and did a good job. My house would not accommodate an elevator so it has made a huge difference to me.
We have recently installed a stairlift. We have been very well informed about the salesmen and after sales.
What was promised in advance by a representative could not be met 1 staircase over 2 floors, which makes us feel more difficult for those who do not use a lift. In retrospect, we did not do it. The installer was neat and hardworking.
I think the stair lift is very nice but there's a bit of March. I can live with it though, but it's not nice for my wife. What's the matter with the tube where the elevator is made up of three parts, and on an eloque load begin to shake the elevator more or less like those welds do not flow smoothly. I'm not so bad at all, but my wife. Already, I think the lift is great fin so now you have my opinion and do something with it AMMvan den Tillaart
The stairlift works excellent
Mixed feelings. Everything was positive, but a wrong implementation of the stairlift was delivered, but it was very disappointing.
I'm very happy with the elevator. The only slight drawback is that it takes some more time. I would probably not have bought him again on time. Sometimes I take the phone to prevent me from reaching on time if I would be called.
Quick appointment. Direct measurement. Fast delivery. Installed neatly.
1. Whole good representative quick service favorable price - quality ratio. And Pa is very pleased.
With both information and installation we have positive experiences.
Very fast.
Excellent. Quick response and service.
fine
We have been treated correctly and thanks to Mr Erik plummen, I can make a payment payment so my husband can benefit from the stairlift from June 2nd.
Works well
The conversation with the Traplift Advisor Mr Erik Plummen has come true. A good information and explanation together with my wife. During the explanation it emerged that the Advisor had all the time to explain everything well and clearly. The price quality ratio is good.
HEREBY I WOULD PREVENT THAT THE MONTHER WHO HAD THE TRAPLIFT NECESSARY TO PRICE FROM HIS EXPERIENCE. IT MUST HAVE TO MANOVER BETWEEN THE CUSTOMER UNDERTAKING AND THE COMPANY FOR WHO HE WORKS. AS THE ONLY HANDICARE DOES NOT HAVE US CAN CONSIDER THAT THE MADE TRAPLIFT HAS BEEN PLACED. THE STARS ARE FOR THE MONTEUR
Nice and corect
Great measurement and installation well done A remark the lift battery Has a strange air that gets a bit nauseous, is that normal
Well expertly friendly. It's only a pity that after installation the cabinet door had to be changed because it could not be opened by the parking bend. Satisfied.
Everything was done in fine condition. All left well. These are plus points
Neatly organized to the customer
Our experience with your company is positive
Traplift satisfies the circumstances well.
Excellent after 8 months, our judgment on the operation of the stairlift is still the same. Installation quick explanation excellent. Meets expectations.
Advisor provided clear information. Fast delivery. Excellent explanation by the mechanic. Everything to full satisfaction.
Everything has expired and quickly installed and explained clearly
Very handy in use no problems
There is still too little to report. Mrs. Verhees is still not well at home.
Our experience with the stairlift is fine. No further comments.
We are very pleased
Clear and clear organization that fulfills agreements and commitments.
Good service good instructions correct handling of the order price quality ratio is fine a nice product with good qualities
Good service neat handling.
Good experience. Placement has been done by a friendly mechanic. So far, the stairlift is expected to only hit the noise a little bit more noise than expected.
I experienced the experience with Handicare as a pleasure.
Pleasant with a clear explanation
Thoroughly finished and by appointment
Clear explanation real price and good service
The information about the stairlift was excellent. The agreements were clear and fulfilled. The lifting of the stairlift was quick and easy
After a very long delivery period, it would eventually be placed. On the morning of the posting and I called that it would be a little later due to malfunction. Here it can be taken into account, it seems to me. But well the lift works now has been placed by an extremely friendly mechanic so after some hurdles are quite satisfied.
Good information about placing and buying a stairlift
Very practical and user-friendly
Great service
By placing your staff member neatly just sorry to put ourselves behind a wall outlet
Adequate without unnecessary frills. However, it was unclear whether or not it was necessary to get trapleun. Finally, the elevator could be placed slightly more to the wall.
very satisfied
VERY SATISFIED
First-rate first call opportunity for inquiry quote and further follow-up. Great communication on goods delivery and placement. Placement properly done clean delivered and good instruction.
Excellent information on the spot by the technically very well-trained representative. Next, clear arrangements regarding delivery of the fittings and follow-up regarding the installation.
Great service and good product
Experience to date is excellent. The assembly was done quickly and the stairlift works excellent. Preliminary praise.
Quiet mechanic is in for a chat and a cup of tea
very well done
All contacts so far went on when very well supplied information was clear internal lines were clearly indicated.
The chairlift has been installed with us on 23 December Jl Ge and has been very pleased with it. We were very surprised that the episode went so fast and correctly. PS. We have promised that the seat will be replaced.
Appointment met properly installed good explanation and the stairlift complies
Stairlift
Everything was well placed by a very knowledgeable mechanic and beautiful elevator.
The purchase and installation of a stairlift.
Quick service after measurement quickly delivered new staircase
Quotation stairlift requested. After accepting the elevator, it was measured. Responses and time course to pleasure. The stairs were not delivered according to the agreements made. Due to other execution, stop is no longer in a logical place. End point now at the bottom of the hood. Very annoying. After sales here will be a solution for supplies. So far no response to our counts. After sales poorly accessible and poorly organized.
We are very satisfied
Very customer friendly on the same day I contacted on-site visits and measured everything.
Alright praise
Satisfied about the quality
Particularly good service arrangements were meticulously met.
GOOD
Symphatic installation engineers and confidential and good explanation about use etc.
The stairlift was placed by a very nice mechanic and we are very pleased with that
I have experienced it as pleasant.
My experience with Handicare is that Handicare communicates well clearly and correctly, and inherently fulfills its agreements.
Difficult in communication agreements
The assembly went fine only there was a little miss with the bathroom door but that was solved in consultation. The elevator runs smoothly due to the plastic rolls.
Mounting stairlift
The stairlift is very expertly designed and fits exactly. Not easy because our staircase starts immediately after the front door is not very wide and makes a 90 degree turn at the top. However, the stairwell is still sitting, and people who do not use the stairlift can still climb the stairs. Technical very strong product.
Prima they arrived exactly at the agreed time. Explaining friendly staff.
Good information agreements m.bt. Location well met.
To date good
Little experience with Handicare. Good stuff delivered. Only can not use due to death person. Sorry to be obliged to rent for 12 months. So you throw 12 x 140 euros over the bar.
All the information I received at the worst visit has been completed at the place of posting. I am satisfied with this. In the letter letter I would like to notice the following when reading the last letter, which also states the date of placement I have just seen that announcement about the Hooft so the placement came unexpectedly for me. I would like to consider giving you this message separately
Prima lift My father's stories are positive. Have not taken a seat.
I am very pleased with Handicare's customer friendliness and cooperation. Every effort has been made to put an emergency call for a stairlift. When my husband suddenly became so ill that a stairlift would be too late. Has any cooperation been given to stop the assignment. And there are no charges for all the work that has already been done. Furthermore, there was all sympathy for our difficult situation.
The seller gave a clear and clear explanation of the technical possibilities. After some consultation, it was agreed to close the sale. In retrospect, there is insufficient information about payment options. Because, in response to other customers from you, we heard that hiring or slightly modified conditions are possible.
Well-informed about the options
Good clear agreements that were also implemented. Worked neatly when assembling and got a good explanation.
Prima do what they promise.
Very alert and no nonsense company
Excellent service and fast and secure installation of nice stairlift administration of invoices asked some extra attention to get it right
Measuring and placing a stairlift with my mother
It has been acted accurately and quickly.
We have only gained pleasant experience with both the intake and the stairlift. Fast handling fast delivery and a highly experienced engineer who has continuously upgraded to mount the lift. Hat off
Fully meets expectations
About the person with whom I personally touched the person who placed the lift and later got away, I am very satisfied. About the planner Joyce I had on the phone on June 13th, I would like to report that she is very rude and insensitive to the phone. Maybe she did not feel like that one day, but the people usually sick people who are dependent on her planning have no choice whatsoever.
Great job
We have experienced that everything works properly just so.
Good information good price and good settlement.
works fine
Good only what is noisy especially at night
It takes longer before my husband is upstairs but the convenience is good. I will let myself transport the full laundry basket because you can not even get along the stairs.
Correct assessment of the medical situation. As a result, act according to business. Quick action could not be fast enough - Grateful understanding shown.
POSITIVE EXPERIENCES
Despite the narrow stairs, you have succeeded in walking along the seat and footrest without any tramp lift. Afterwards it could have been a few centimeters in the direction of the wall.
excellent
Good to the contempt
Super fast placed and working fine
My experience with Handicare is that they acted smoothly and correctly with a good explanation.
It's good only the finish of the stairs where the old elevator was sitting could be better.
To date excellent. As far as the aftersale is concerned, no experience yet.
Everything works but the chair is far too high for my mother. She has the greatest effort to lift herself. I hope that something can be done here because it is very demotivating
Fast delivery neatly made excellent in use
The stairlift has worked exceptionally well from now on
Very good experience
We were quickly and well helped. The installation was realized in a few weeks.
It was the director who attended the conversation who pulled us over the line and not the representative.
We are very satisfied with it
Excellent information fast and professional installation.
Nice friendly people and helpful
Good experience neat and polite helped.
Extremely bad communication with the customer further satisfied with the stairs
Sitting was very difficult to get up first. Furthermore, the stair lift is good.
I like it very well
My wife is still uneasy
My wife uses the handicare and is very happy with the elevator
Have little experience with Handicare
ALL NETWORKS REGISTERED. APPOINTED
The stair lift after doing something goes well. The mechanic has done a good job and cleaned up well
Very well sounded good advice.
Good guidance and information.
Good information nice contact expert assessment good delivery
Good information skillfully installed
Good nice price good arrangements fast finish
The stairlift is fine, my man can not miss them anymore
Excellent and very friendly information no effort to be kept up to date and always informed. Placement idem dito all well explained very knowledgeable mechanic. I'm very pleased with everything because we have a very difficult stair hope to have a lot of years of enjoyment and will definitely recommend your company
So far, excellent. However, after a month of use after a month, the elevator is now a bit bumpy and a bit more choppy and also makes more noise than after the installation. Furthermore, the elevator meets all expectations my wife had the user of. Installation was easy only your mechanic came in the afternoon hour while it was agreed that he would come in the morning. We did not receive a message that he would come later. He did his job smoothly and correctly.
Very correct and fast handling
Prima information provide quotation and prompt delivery.
All the agreements are met well, which is very important.
The delivery was smoothly done in a few hours. The factualization was initially not exactly the wrong address. Meanwhile, credit note was received.
So far positive. Hopefully, the service for the future is also good.
In December I brought a stairlift and it's a pity I did not do it before. Measured and advised by a highly skilled lady. We are very happy with a top product
Good but I still expect some extra after service. Oral explanations are made on the phone. After your call
Everything was tidy
They have mounted a stair lift in one day. I only feel sorry for the fact that it does not go by 10 or 20 cm at the top. A dangerous situation now arises when my father-in-law 88 does not turn the chair over enough so that he is not completely on the overflow. After telephone consultation, it has been found that it will not go further because of security risks such as stumbling. What's a pity is that it was not asked if the stairlift turned the corner into the room. That had problems as described above.
The presentation and information was good.
I can not say anything else I had a lot of pain at first but now that I have the stairlift I am as good as I can almost lose it so all praise
Good and service oriented. Appointments are also met. Attention is also given to the personal circumstances.
From the 1st contact, handycare has kept the arrangements. The seller was knowledgeable and prepared the assignment well. In performing the assignment, that commitment has also been fulfilled. In short, with minimal efforts, what has come to light with minime. Fine
The installation and handling has been correct and without a problem, which is definitely a positive experience as well as the quick installation
Very good.
Delivery was great there really being considered about the problem and after the offer it was arranged SUPER within 2 weeks. And not to mention a nice gentleman who came to place it
Fine. A decent representative who could immediately offer an offer and offered a solution that did not offer competition even when offering the same product of Handicare. Good mechanic when placing a nice person.
Prework was done correctly so that the placement did not go smoothly.
Promises have been met. Good stairlift.
Absolutely a result for my husband Only the speed that might be faster may be tailored to the person to use.
The entire procedure from advice to installation has been excellent. The stairlift was within 4 weeks.
Poor communication and administration to customer
My experience is on the follow-up field
The experience is positive
Unfortunately, we are not yet satisfied with the stairlift because he is not good and a new one has to be placed. The service is fine.
I had your address through the home care store in Bovenkarspel. They told you to have good experiences with your company. There was no demo model in the store. Appointed with your company and someone came to my aunt for which the elevator was intended. I was a cousin of my aunt. My aunt is 90 years physically very fragile but cognitive good. The employee of your company is a good seller. What I'm having trouble with is actually not checking whether my aunt is able to operate a stairlift It's a purely commercial story of go. When the stairlift was installed by the mechanic, it was fine, by the way, that they could not completely cross the elevator. Due to the stiffness of the stairs she had to sit obliquely what she hardly got together and she had no strength in her hands to control the joystick. I then called a freelance occupational therapist who is currently trying to master my aunt with the stairlift. I have already discussed the issues with someone from your company that came along. Personally, I think your company has to take into account the target audience and not only have to think about it but also a no go. This was the first experience for me to buy a stairlift and in this case for my aunt but the next time I will first let an occupational therapist review the case and maybe it will be a no go.
We are pleased with the stairlift
Neat and tidy
A clear explanation of the first appointment. Good contact with the internal service. Have had a few times contact with contract terms. Stage lifting is quick. Incorrect seat delivered without car wreck but a new seat has now been delivered. Only an appointment must be made to change the seats.
Very good information and quick realization
Visit to handycare jay quote at home Marcel neat installation ed everything deserves a big plume
Good service day after placement, the elevator stops half way. In the evening there has been a mechanic to solve the problem
Installation is fine. However, my father has been stuck with his toes on his right foot once. This is because the elevator's footrest is close to the stairway. Is there anything to do before accidents happen In addition, when stopping at the top of the stairs, he is not always in balance in control. I hold my heart that he falls down once. One question is, it is possible to make the lean that passes the elevator make a short turn to the right so that he can safely get off. Would like to hear
Handicare's people are knowledgeable and friendly. They provide a good product for a reasonable price
Duinoord school
Neat staff.
Nice conversation with the seller. Very empathetic.
Clear information by your representative who came across. Make good arrangements that were also well respected. Well measured so that the placement was done without any problems. Optically beautiful stairlift suitable for our interior. Product meets expectations. The recommended stairway bracket we now experience as unnecessary. The installer has placed the remote controls without consulting the place. Both have now been moved by me.
Great service, pleasant staff.
Very often, the stairlift of the station refuses to come up or down. However, lately it is going well. We can not explain either.
The position of the stairlift has been very successful. Correct phone appointments. My mother is very satisfied with the use of the stairlift.
The stairlift has so far been very good
The stairlift has become an indispensable tool for my wife as well as for me. We had to make it a lot sooner to assemble.
Generally pretty positive. However, for a few minutes, the rails would not stand out of the first steps by appointment with the representative max 10 cm, so it has become 24cm, making the passage more problematic. The second point is that the appointment with the mechanic was scheduled between 9 and 12 but shifted out of debt after 2 to 4 hours. Since we all work 2 costs a 1 2 day extra and a lot of money. For the rest everything went well and the lift works fine. My suggestion is to tell the representative to provide the right information. Best regards C.Koolbergen
In one word great here and nothing needs to be improved. Mr. Marcel Telman is a super good account manager for both Handycare and Client. This guy should just get storage.
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