23 March 2020
A message from Handicare about our response to COVID-19
During these unprecedented times, Handicare remains motivated to provide solutions and support to increase the independence of the physically challenged or elderly, to enable them to live an active life, and to facilitate for their care providers and family.
As we navigate through the Coronavirus pandemic we are acutely aware of the challenges we all face, particularly our older customers and those at increased risk of the illness.
Circumstances are changing rapidly. However, we have a robust supply chain and business continuity plans which we’re reviewing regularly in conjunction with the advice and guidance from the government and public health authorities.
We’re doing everything we can to safeguard our employees, suppliers, partners and customers.
We’re prioritising our ability to keep our factories operational and our teams motivated and mobilised to deliver the service level standards you expect from Handicare.
We’ve tightened our health and hygiene protocols for all our employees and taken steps to keep our factories up and running so that we can maintain ‘business as usual’ as the situation develops.
Many of our office-based employees are working from home thanks to the hard work and swift preparations by our teams. Efforts are on-going to extend remote working to as many people as possible according to priorities and to reduce the risks for people who remain on-site as well as our field-based teams.
Other steps we’re taking include:
- Rigorous hygiene (extra hand soap and cleaning of hard surfaces)
- Contactless greetings and maintaining distance between people in the workplace and in homes
- No air travel - unless business-critical meetings
- No factory visits unless approved by site managers
- No larger conference or external meetings - activities planned to be executed digitally if possible
We currently have no major challenges. We will continue to supply and maintain our much-needed products and services for the many vulnerable people who are completely dependent on them to make their everyday life easier. We take our responsibility seriously for supporting them, particularly at a time when they’re feeling very worried about the risk to their health of contact with strangers in their homes.
Let us all stay safe and take the necessary precautions to combat this virus.